What a special day, I am happy to share a guest-blog from one of my favorite assessor’s and dear friend Michelle Klinger (@Diami03 on Twitter). She has agreed to add content on Security Sociability from her perspective as a PCI-DSS QSA and information security professional.
-SecBarbie
Inside the heart of a QSA
by @Diami03
One of my true passions as an assessor is when clients actually thank me at the end of an engagement for identifying their weaknesses and then the periodic communications thereafter when they seek my security know-how as they evaluate new initiatives.
For those who do not know who I am, I am a disillusioned, frustrated, confused security professional. Oh, so we have met?! What’s making me feel hopeless, you ask? I must have forgotten to mention I’m a security professional that is also a QSA. Makes sense now, doesn’t it?
I’ve been recently feeling a crisis of info sec faith. For those of you who follow me on Twitter (@diami03), you may have noticed my ire at performing PCI assessments on the rise. To get some perspective, understand I am a security assessor by heart. I enjoy meeting clients who are truly interested in securing their environment, helping them identify security gaps, and then brainstorming about remediation solutions. I had been performing security assessments for the past 5 years using various security industry standards for guidance, my favorite being ISO27002. In those 5 years, the rates of compliance based assessments, most notably PCI, were on the rise but I was able to satisfy my information security fix with those clients who just wanted to understand their environment and to secure it.
Sadly, those days are long gone. Now I’m left with a checklist and a list of clients a mile long who are waiting in line to be branded as PCI compliant. Gone are the clients whose sole concern was for all of the information they housed. No longer am I able to assist clients understand their environment and help steer them down the path of information security righteousness. No, those days are long gone. Now I’m told to mind my business. If I make a security recommendation based on an observation, and I am unable to point to a PCI requirement mandating it, then I’ve committed an act of blasphemy.
Fine, with all that said, what’s my point? I’m not really sure I have one, other than to exorcise these feelings of impotence and publicly restate my commitment to security and not just a checklist babe. I also thought I might shed some light on the internal battle some QSAs are feeling which you might not be aware of. Although many of you have a negative view of QSA assessors, which I blame the PCI QSA process for, understand that there are a few of us silently screaming but unable to be heard. This is my silent cry!
I get it, not everyone is happy in their jobs. As was made clear in the 2009 Dark Reading article, “One in Two Security Pros Unhappy in Their Job” we are not all 100% satisfied in our current positions, and “that IT security pros feel they could be doing more.” For now I’ll continue doing PCI assessments because, quite frankly, I like the idea of being able to pay my mortgage every month. I would like to make one thing clear however, that I do not plan on just sitting back and letting the problems fester, but am attempting to raise awareness by giving talks, writing blog posts, and sharing my frustrations and suggestions for change with the industry.












One might ask why would a Techie-geek security management person like myself would go to #140 Conference in New York? There are lThe security reason of interest to myself and to my organization is related to information leakage through twitter as well as furthering social education about new technology risks. 